UMENCO is recruiting casual and part-time retail professionals for a leading Australian designer, to join the brand’s flagship boutique in Sydney’s iconic Strand Arcade.

In this clienteling retail position, the Retail Consultants will work in the brand’s signature Australian concept space and will contribute to a positive retail environment that meets the store’s performance KPIs across customer-facing and commercial objectives.

They will deliver an exceptional level of care for clientele—fostering meaningful relationships with new customers and establishing an exceptional brand reputation in the local community, by leveraging their aptitude for interpersonal communication, brand custodianship, and ability to understand and communicate product knowledge.

As experienced retail professionals, the Retail Consultants will hold innate people skills, with a nuanced understanding of their client’s needs, and will draw on their background in the premium retail sector to manage a dynamic scope of work across people leadership; commercial performance; visual merchandising; boutique presentation; stock management and reporting.

They will be expert in their ability to deliver product advisory, both to clients and fellow team members, drawing on their comprehensive brand knowledge across product and brand values.

The talent we seek will be a thoughtful and confident communicator, with an excellent understanding of the brand and their client profiles. They will be consistent and attentive across all of their interactions with stakeholders, team, and customers, and will balance this with a passion for consultative and commercial excellence.