Retail Business Manager

Brand Story


This leading Australian fashion and lifestyle brand was founded in appreciation of considered design, refined simplicity and a relaxed, coastal existence. Its effortless and minimal aesthetic has made it a staple in wardrobes across the country.

Role Overview


 UMENCO is recruiting a passionate Retail Business Manager to join a favourite Australian fashion and lifestyle brand, known for their minimalist essentials.

In this role, the Retail Business Manager will lead and execute the Retail B&M Strategy by delivering exceptional customer experience, driving profitable outcomes, and embodying the brands’ ethics in all that they do.

The successful talent will be responsible for implementing and executing the B&M sales strategy in-store, working to deliver on store profit targets, while ensuring the brands’ reputation for thoughtful, compassionate service is upheld, and that long-term store conversion targets and increases in customer lifetime value are accounted for.

They will lead and train all retail store employees, and will be accountable for the team’s comprehensive understanding of brand, product knowledge, and customer service standards.

Additionally, they will strategically manage retail overheards, including wages, through identifying and assessing areas for cost-effectiveness, ultimately delivering store profit targets.

The Retail Business Manager will also be responsible for the management of store operating standards including visual merchandising, marketing directives, store presentation, and atmosphere, identifying areas for refinement and optimisation.

This is a cross-functional role, whereby the successful talent will work closely with the Cluster/Area Manager to communicate store feedback in a timely manner and to ensure that strengths, weaknesses, opportunities and threats are managed effectively.

The talent we seek will present with a compelling background in retail management, with experience leading teams and achieving growth.

They will be a passionate people leader with the ability to foster a culture that promotes transparency, openness, problem-solving and continuous drive for improvement.

Our ideal Retail Business Manager will have a minimum of one year in a similar role; hold a proven ability to inspire,  motivate and engage a retail store team; exemplify a passionate approach to brand and customer experience, and hold an innate commercial compass.

They will also have strong retail reporting expertise and excellent written and verbal communication skills. 

Location


Perth, Australia

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Are you the right person for this role? To confidentially apply, please send us a message and include your curriculum vitae and / or portfolio.

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