Retail Business Manager

Brand Story


This contemporary Australian brand is coveted internationally for its cult resort wear offering and transportive luxury leisurewear collections. Currently in a period of seminal growth, the brand is expanding its sought-after offering to encompass accessories, home, and lifestyle collections.

Role Overview


UMENCO is recruiting a Retail Business Manager for one of Australia’s most coveted fashion and lifestyle brands as they enter a period of seminal growth.

UMENCO is seeking a passionate Retail Business Manager to join one of Australia’s most coveted fashion and lifestyle brands as they enter a period of seminal growth, both locally and internationally.

This career retail role will oversee and manage one of the brands’ architecturally designed Melbourne boutique spaces, located in a noted luxury street retailing strip.

In this role, the Retail Business Manager will deliver an exceptional level of care for clientele—fostering meaningful relationships with new customers and establishing an exceptional brand reputation in the local community, by leveraging their aptitude for interpersonal communication, brand custodianship, and ability to understand and communicate product knowledge.

Additionally, the Retail Business Manager will be responsible for leading and guiding their team to inspire, develop and use their strengths to cultivate a warm environment that meets the store’s performance KPI’s across customer-facing and commercial objectives.

They will possess innate people skills, with a nuanced understanding of their client’s needs, and will draw on their background in the premium retail sector to manage a dynamic scope of work across people leadership; commercial performance; visual merchandising; boutique presentation; rostering and retail operations; stock management, and reporting.

The successful Retail Business Manager will be refined and authoritative in their ability to deliver product advisory, both to clients and team members, drawing on their comprehensive brand knowledge across product and brand values. They will also extend their expertise to training and hiring, in unison with retail leadership.

The talent we seek will be a thoughtful and confident communicator, with an excellent understanding of the brand and its client profiles.

They will be consistent and attentive across all of their interactions with stakeholders, team, and customers, and will balance this with a passion for consultative excellence and business growth.

Location


Sydney, Australia

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To confidentially explore this opportunity, please reach out to Angela and the UMENCO team at UMENCO@umenco.com.

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