Retail Consultant

Brand Story

This eminent RTW and lifestyle brand embodies quality and utilitarianism with their their classic, contemporary and meticulously crafted luxury goods.

Role Overview

UMENCO is recruiting a passionate Retail Consultant for HAULIER International, a luxury Australian lifestyle brand, known for their exceptional quality and timeless, utilitarian design handwriting.

We are seeking a considered, articulate and design-oriented individual to join the team at luxury accessories and RTW brand HAULIER International in the role of Retail Consultant. A non-traditional retail role, this position would see the successful individual working closely with the brand’s Founder, during a time of significant brand growth.

As such, there is the potential for significant progression opportunities with the brand as it expands, particularly in the design department, and the immediate opportunity to gain exposure to all facets of a growing, design-led luxury brand.

In this role, the Retail Consultant will be responsible for managing the day-to-day running of the HAULIER flagship store, working as part of a small team to contribute to the delivery of product consultation, customer care, community building, and brand representation.

They will cultivate a brand community, nurture VIP sales, and foster informed, articulate and genuine connections with customers in the pursuit of customer service excellence, outstanding product communication, and assiduous brand representation.

The successful talent will deliver an exceptional level of care for customers—fostering meaningful relationships with new customers and establishing an exceptional brand reputation, by leveraging their aptitude for interpersonal communication, brand custodianship, and ability to understand and communicate product knowledge and styling advice.

The Retail Consultant will possess innate people skills, with a nuanced understanding of their client’s needs, and will draw on their background in the premium retail sector to manage a dynamic scope of work across people leadership; commercial performance; visual merchandising; boutique presentation; retail operations; stock management and reporting.

The Retail Consultant will also be expert in their ability to deliver product and styling advisory, both to clients and team members, drawing on their comprehensive brand knowledge across product and brand values.

The talent we seek will be a thoughtful and confident communicator, with an excellent understanding of the brand and its customers.

They will be passionate about delivering consistent and attentive care across all of their interactions with their customers and team, and will balance this with a drive for consultative excellence and business growth, maintaining consistent awareness of the store’s financial status and assisting with reporting as needed.


Sydney, Australia


Are you the right person for this role? To confidentially apply, please send us a message and include your curriculum vitae and portfolio.