Retail Team Manager

Brand Story

This esteemed fashion house is a leader in luxury across the world, best known for its iconic design hallmarks.

Role Overview

UMENCO is recruiting a Retail Team Manager for a noted luxury fashion house with a legacy of design eminence.

In this role, the Retail Team Manager will be responsible for optimising store performance, team outcomes and overall business objectives, by leading and inspiring their team, and identifying strategic opportunities for improvement, efficiency and growth.

In doing this, they will drive the analysis of their category, understand and report on store KPIs, and incentivise and challenge their team.

They will also assist in the creation of training plans, with the objective of minimising barriers for category sell-through, and lead the daily, monthly and long-term performance and development management of their team members.  

They will work to strategically fortify relationships with clients, by constantly improving product storytelling and client experience, ensuring clients have a consistent standard of care delivered.

The Retail Team Manager will work cross-departmentally within the company, liaising with the visual merchandising team to ensure that visual and commercial strategies are aligned. They will also meet regularly with the merchandise team to report on product performance and present opportunities for sell-through and replenishment.

The talent we seek will be a proactive, result-driven, and commercially-minded individual, with experience working in the luxury retail sector, delivering best-in-class customer experiences.

They will have a natural prospensity for strategy and strategic thinking, have inherent interpersonal abilities, and the experience and people management skills to lead a team.


Sydney, Australia


To confidentially explore this opportunity, please reach out to Angela and the UMENCO team at