UMENCO is currently recruiting a Chief Executive Officer for an Australian omni-channel retailer.

The Chief Executive Officer will be responsible for leading the company’s strategic direction, with a focus on people leadership, commercial growth and operational excellence. Reporting directly to the Founders, the CEO will be a key member of the executive leadership team, driving profitability, managing risks and ensuring continuous innovation across the business. The CEO will oversee a wide range of functions, including commercial performance across all channels (bricks-and-mortar, online and wholesale), HR, legal and IT, supply chain, logistics, warehousing, distribution, marketing, brand management and property leasing. This role will also involve shaping the company’s retail, ecommerce and omni-channel sales strategies while exploring new business and category expansion opportunities aligned with the brand’s values.

Key responsibilities for the CEO include defining and implementing a commercial growth roadmap to drive revenue and profitability, collaborating with the Founders on trade strategies and ensuring the brands omni-channel approach evolves to maximise growth. The CEO will be responsible for building and nurturing relationships with design industry leaders, vendors and potential collaborators. This role will also require overseeing the wholesale strategy, domestic and international distribution and managing property leases, including feasibility analysis and CAPEX management for new stores, Regular market audits and competitor analysis will inform strategies for business growth, while the CEO will champion best-in-class customer experience across all touch points.

In addition to commercial and growth possibilities, the CEO will provide leadership in people and culture, inspiring and aligning the team to create a unified culture focused on growth and efficiency. The CEO will work closely with the Founders to guide the leadership team through change and scale, ensuring professional development and fostering a positive company culture. The CEO will lead by example, ensuring teams are aligned with strategic goals and driving performance through mentoring, coaching and incentivising staff. This role will also include managing external relationships with key suppliers, leasing agents and partners and representing the brand at industry events.

On the operational side, the CEO will collaborate with senior management to plan timelines, ensure adherence to critical paths and implement operational systems designed to accomodate the company’s rapid growth. The CEO will oversee all legal matters, including copyright protections and contract reviews and work with the IT department to optimise business processes and improve productivity. Additionally, the CEO will manage the implementation of distribution policies, support demand planning and oversee administrative responsibilities related to commercial contracts and negotiations. This leadership role requires a deep understanding of global business environments, exceptional problem-solving skills and the ability to manage complex projects with multiple stakeholders while ensuring the business remains competitive and efficient.